OpenPhone
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AI business phone and call center solution
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OpenPhone Product Information
OpenPhone Overview
OpenPhone is a business phone system designed for startups and small teams that provides shared phone numbers, calling, and SMS through a modern app interface. It gives entire teams visibility into business calls and messages, allows multiple team members to share a single business number, and provi...
This product stands out with features such as:
- •Shared Numbers: Team access to shared business phone numbers
- •Calling and SMS: Voice calls and text messaging in one app
- •Contact Context: See customer history before every call
- •Team Inbox: Shared visibility into all business communications
- •Auto Replies: Automated SMS responses for common situations
- •Call Recording: Record calls for quality and compliance
- •Integrations: Connect with HubSpot, Salesforce, and other tools
- •Free Trial: Try OpenPhone before subscribing
How to Use Openphone
Get started in a few simple steps
Get Your Number
Sign up at openphone.com and choose your business phone number. Invite your team members so everyone has access to the shared inbox.
Handle Your Communications
Make calls and send SMS directly from the OpenPhone app on desktop or mobile. See contact history and notes before every conversation.
Set Up Automation
Configure auto-replies for common questions, set business hours for call routing, and connect OpenPhone to your CRM for automatic contact syncing.
OpenPhone's Core Features in Detail
Powerful features from OpenPhone
Team Visibility
Individual business phones create information silos where important customer conversations are invisible to the rest of the team. Shared inboxes give everyone context
Contact Intelligence
Knowing who is calling and seeing their history before picking up makes every conversation more informed and professional
Modern Interface
Legacy business phone systems are complex to manage and unpleasant to use. OpenPhone app-based experience matches how modern teams actually communicate
Startup Appropriate Scale
Traditional phone systems require IT setup and long contracts. OpenPhone scales from one person to a team without friction
OpenPhone Use Cases
Discover how OpenPhone can benefit different users
Startups and Small Teams
Early-stage companies use OpenPhone for professional business phone presence that the whole small team can manage together
Customer-Facing Teams
Sales and support teams use OpenPhone for the shared inbox and contact context that makes customer conversations better
Remote Teams
Distributed teams use OpenPhone for business communications that work from anywhere without physical office phone infrastructure
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